Pre-Order Policy

Pre-Order Policy for Robyn's Nest - Quilting, Crafting, and Sewing Much More

At Robyn's Nest, we strive to provide the best service and ensure a smooth pre-order process for our customers.

The following policy outlines how we handle pre-orders:

1. **Placing a Pre-Order** - Pre-orders allow customers to reserve items before they are officially released or restocked. - To place a pre-order, customers must provide valid payment information at checkout. - Full payment is required at the time of placing the pre-order.

2. **Estimated Shipping Date** - Each pre-order item will include an estimated shipping date. Please note that this is an approximation and may be subject to change due to manufacturer or supplier delays. - Customers will be notified of any changes to the expected shipping date.

3. **Cancellation and Refunds** - All Pre-Orders are non-refundable and non-transferrable. - If Robyn's Nest is unable to fulfill a pre-order due to stock limitations or supplier issues, customers will be offered the choice of a full refund or store credit.

4. **Payment Processing** - Full payment is required at the time of pre-order, the charge will be processed immediately.

5. **Shipping and Delivery** - Pre-ordered items will be shipped as soon as they become available. If other items are purchased alongside a pre-order, those items may be shipped separately. - Customers will receive a shipping confirmation with tracking information once their pre-order has shipped.

6. **Price Changes** - Prices for pre-order items are locked in at the time the order is placed. If the price of the item changes before the release date, customers will not be charged or refunded for any difference in price.

7. **Customer Support** - Our customer support team is available to assist with any questions or concerns related to pre-orders.

Please contact us at robynsnestquilt@gmail.com for assistance.

By placing a pre-order with Robyn's Nest, you agree to the terms and conditions outlined in this policy.

We appreciate your patience and look forward to fulfilling your crafting and quilting needs.